ITIL® 4 Specialist: Create, Deliver and Support Training in Norway

  • Learn via: Classroom
  • Duration: 3 Days
  • Level: Expert
  • Price: From €3,263+VAT
We can host this training at your preferred location. Contact us!

In this 3-day hands-on ITIL® 4 Specialist: Create, Deliver and Support Training in Norway, you'll explore how to build, deliver, and support IT-enabled products and services in a structured, value-driven way.

Beyond the technical processes, you'll gain deep insight into team culture, collaboration, communication, innovation, and how to apply modern technologies like automation, AI, and continuous deployment to improve service quality.


Exam Details

The certification exam includes 40 multiple-choice questions and lasts 90 minutes. A passing score is 70% (28/40). Preparation is built into the training, and the exam is delivered via a secure proctoring system.

To attend this course, you must hold an ITIL® 4 or ITIL® v3 Foundation certificate.
This ensures all participants have the essential baseline knowledge to dive deeper into advanced service management practices.

  • Professionals managing IT service operations

  • Individuals involved in the full product/service lifecycle (development to support)

  • Teams responsible for performance, stability, and continual improvement

  • Anyone ensuring services meet defined quality levels

Quick Refresher: ITIL 4 Fundamentals

  • Core principles, value streams, service value system

Creating Value Through New Services

  • Designing and launching a new service using value stream mapping

  • Integration of service design, testing, release, and change practices

Supporting Existing Live Services

  • Structured models for live service support

  • Key support practices: incident, knowledge, SLAs, monitoring

Tools & Technologies

  • Leveraging automation, RPA, AI, ML, and AIOps

  • Applying CI/CD pipelines to improve speed and consistency

Sourcing & Supplier Management

  • Build vs. buy decisions

  • Comparing outsourcing models

  • Managing service integration with multiple vendors



Contact us for more detail about our trainings and for all other enquiries!
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Upcoming Trainings

Join our public courses in our Norway facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
21 juli 2025
Oslo, Bergen, Trondheim
€3,263 +VAT Book Now
Classroom
11 august 2025
Oslo, Bergen, Trondheim
€3,263 +VAT Book Now
Classroom / Virtual Classroom
14 august 2025
Oslo, Bergen, Trondheim
3 Days
Classroom / Virtual Classroom
20 august 2025
Oslo, Bergen, Trondheim
€3,263 +VAT Book Now
Classroom / Virtual Classroom
20 august 2025
Oslo, Bergen, Trondheim
3 Days
Classroom / Virtual Classroom
03 september 2025
Oslo, Bergen, Trondheim
3 Days
Classroom / Virtual Classroom
10 september 2025
Oslo, Bergen, Trondheim
€3,263 +VAT Book Now
Classroom / Virtual Classroom
18 september 2025
Oslo, Bergen, Trondheim
3 Days

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ITIL® 4 Specialist: Create, Deliver and Support Training Course in Norway

The Nordic country Norway, is in Northern Europe. Known for its stunning natural beauty, including fjords, mountains, and forests, Norway is also famous for its high standard of living and strong social welfare system. Norway's capital and largest city is Oslo. Tromsø, Bergen, Trondheim and Stavanger are the other tourist attracting cities of Norway.

Norway is a constitutional monarchy with King Harald V as the head of state. The country has a population of 5,425,270 as of January 2022. Norway is a relatively small country and has a relatively low population density, with much of its land area covered by forests, mountains, and fjords. Despite its small size, Norway is known for its rich cultural heritage, strong economy, and stunning natural beauty, which attracts millions of visitors every year. This Nordic country is also known for its winter sports, such as skiing and snowboarding, and is a popular destination for outdoor enthusiasts.

Norway has a long history of invention and is home to numerous more top-tier tech firms and research facilities, such as; Kongsberg Gruppen, Telenor, Atea, Evry and Gjensidige Forsikring.

Due to the country's high latitude, there are large seasonal variations in daylight. From late May to late July, the sun never completely descends beneath the horizon. Which attracts many tourists around the world to see the "Land of the Midnight Sun". Tourists mainly visit Sognefjord, Norway's Largest Fjord, Pulpit Rock, one of the most photographed sites in Norway and of course the capital; Oslo.

Oslo is considered the business center of Norway. It is the country's largest city and the capital of Norway. The city is home to many of Norway's largest and most important companies, as well as several international organizations and research institutions. Additionally, the city is a popular tourist destination, known for its scenic location on the Oslo Fjord, its many museums and cultural attractions, and its vibrant nightlife and dining scene. Some of the most popular museums in Oslo are The Norwegian Museum of Cultural History, The Nobel Peace Center, The National Museum of Art, Architecture, and Design, The Munch Museum and The Vigeland Museum.
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