Today, IT is no longer just about infrastructure — it’s the engine behind business innovation.
From improving customer experiences to launching digital products, organizations rely heavily on IT to move forward.
But how do you ensure that your IT services are not only running — but adding value?
That’s where ITIL® 4 - Half day Overview Training in Norway comes in.
It helps teams align IT services with business goals.
It moves beyond rigid processes to offer flexible, practical, and modern guidance.
It integrates with today’s ways of working like Agile, DevOps, and Lean.
And most importantly, it offers a common language between IT and the rest of the business.
This course is for anyone who interacts with IT services, whether you deliver them, support them, or depend on them.
Perfect for:
IT managers and team leads
System admins, network engineers
Support desk and service teams
Project managers and process consultants
Product owners, business analysts
Anyone working in digital or tech-driven environments
Whether you're hands-on technical or just need to "get" how IT works today — this is your entry point.
By the end of this ITIL® 4 - Half day Overview Training in Norway, you will have gained knowledge and skills in the following areas:
And the best part? You’ll get all this without blocking off a full week from your calendar.
This half-day session is designed to give you clarity, not complexity.
It's ideal for busy professionals who want value-packed insights without spending days in a classroom.
Why it matters in the digital age
How ITIL 4 is different from older versions
The evolution of ITIL and why now
Key components: service value system, governance, continual improvement
How ITIL 4 supports end-to-end service thinking
Connecting ITIL with Agile, DevOps & Lean
Examples of how organizations use ITIL 4 in practice
Insights you can take back to your team — today
Join our public courses in our Norway facilities. Private class trainings will be organized at the location of your preference, according to your schedule.