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This course introduces the key principles and practical techniques required to support business change in a digital context. Designed for individuals involved in or impacted by change initiatives, it provides a foundational understanding of how to drive business benefit through effective change implementation. Learners will explore how to design and implement business changes that span people, processes, technology, and information, while aligning with organisational objectives. The course supports the BCS International Diploma in Business Analysis as one of the knowledge-based pathway options.

There are no formal entry requirements for this course.

Target audience

This course is suitable for professionals involved in business change and transformation, including business analysts, business managers, project managers, and business change managers. It is designed for those looking to develop the knowledge and tools to support successful change delivery within their organisation.

By the end of this course, learners will be able to:

Explain the business change lifecycle and the drivers of change
Analyse organisational readiness and align change to internal and external business influences
Identify and evaluate business change needs using a range of investigation and modelling techniques
Define and manage change requirements aligned to user-centred principles and accessibility
Develop business cases and evaluate options for investment in change
Understand the implications of different delivery lifecycles including Agile
Implement business change effectively using recognised frameworks and feedback mechanisms
Manage and measure the benefits realisation process

Change principles

Overview of the business change lifecycle
Understanding risk appetite and change drivers

Aligning change with the business

Techniques for analysing internal and external environments
SWOT analysis and the cultural web framework
Enterprise architecture and performance measurement
Ethical considerations in digital transformation

Identifying change

Qualitative and quantitative investigation methods
Stakeholder analysis using the stakeholder wheel and power/interest grid
Business process modelling and customer journey mapping
Gap analysis using POPIT™ and feasibility evaluation
Identifying change in Agile settings and applying design thinking

Change requirements

Requirements elicitation and stakeholder roles
User-centred design principles and WCAG accessibility guidelines
Configuration management and change control

The business case

Business case structure and investment appraisal using payback
Agile considerations for business case development

Design and development

Linear, incremental, and Agile development approaches
Agile values and business acceptance testing techniques

Change implementation

Applying the CPPOLDAT framework for change readiness
Implementation strategies and human response to change
Collecting feedback post-implementation

Benefits management

Identifying benefits and creating benefits plans
Conducting benefits reviews to ensure measurable value

Exams and assessments

This course includes a BCS Foundation Certificate in Digital Business Change exam voucher. The exam is a one-hour, closed-book, multiple-choice assessment via remote proctor. Learners must schedule the exam to take place after the course. The exam voucher expires 12 months after confirmed attendance of the course.

Hands-on learning

Learners will explore real-world scenarios to develop practical understanding of business change processes. The course includes facilitated exercises, frameworks, and analysis techniques that help bridge theory and application across case-based examples.

BCS Foundation Certificate in Digital Business Change (inc exam) Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.

BCS Foundation Certificate in Digital Business Change (inc exam) Training in Finland

Target audience

Exams and assessments

Hands-on learning

Upcoming Trainings

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BCS Foundation Certificate in Digital Business Change (inc exam) Training in Finland

Prerequisites

Target audience

What You Will Learn

Outline

Exams and assessments

Hands-on learning

Upcoming Trainings

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