The training is tailored for professionals navigating fast-paced digital environments. It explores how organizations can accelerate service delivery, implement smart digital investments, and apply ITIL-based models to thrive in high-speed markets.
Attendees will learn to distinguish between IT and digital transformation and adopt modern techniques aligned with Lean, Agile, and DevOps frameworks.
Duration: 90 minutes
Type: Multiple Choice (40 questions)
Pass Mark: 28 correct answers (70%)
Mode: Remote, closed book
Technical check and exam software required prior to test
An ITIL® 4 or ITIL® v3 Foundation certificate is mandatory.
Professionals involved in digital product/service delivery
IT teams engaging in or preparing for digital transformation
DevOps engineers, service designers, cloud architects
Automation specialists, testers, IT operations leaders
Those working in highly automated or agile digital organizations
By the end of this training, you will have gained knowledge and skills in the following areas:
Module 1: Introduction and ITIL 4 Overview
Module 2: High-Velocity IT Concepts
Module 3: Digital Product Lifecycle
Module 4: High-Velocity Culture
Module 5: Valuable Digital Investments
Module 6: Fast Development Approaches
Module 7: Building Resilient Operations
Module 8: Co-Created Value & Compliance
Module 9: Final Review & Summary
Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.