The training module is an advanced training course that explores how to strategically manage and nurture the relationship between service providers and business stakeholders.
It’s tailored for professionals who want to understand the discipline of Business Relationship Management (BRM)—not for those aiming to become or already serving as a Business Relationship Manager. Those interested in that role should consider the APMG BRM Practitioner course instead.
Duration: 3 Days
Format: Virtual (online) or Classroom (in-person)
Course Code: ITIL4BRM
Tech Type: Performance-Focused
Exam: 90-minute, multiple-choice online exam
Pass Mark: Minimum 39 out of 60 (65%)
Learn from peers and industry experts in a collaborative environment
Understand how BRM aligns with strategic value co-creation
Gain implementable insights for transforming business-IT relationships
A valid ITIL® 4 or ITIL® v3 Foundation certification is required.
Professionals aiming to establish or enhance BRM practices
Teams interested in aligning business and IT service delivery
Individuals seeking to understand the value and structure of BRM
Candidates working toward the ITIL 4 Practice Manager qualification
Note: This course is not intended for job-specific BRM training.
By the end of this training, you will have gained knowledge and skills in the following areas:
Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.